Cancellation is free of charge up to 4 hours before the time the test was scheduled. You can do this by clicking on the button in the confirmation email you received after booking the test. Do not forget to mention your order number
If canceled between 4 hours and 1 hour before the start of the test, 50% of the costs will be reimbursed.
In case of cancellation from 1 hour before the test appointment, no refund will be made.
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